We calculate shipping charges based on the shipment’s weight and the delivery location.
Shipping and Delivery Policy
“AamBoss®” is a trademark of M/s.PatFeast India LLP (“Company”), a company incorporated under the Companies Act, 2013 with its registered and corporate office at 11, RamAshray, Plot 21, Sector 19, Nerul, Navi Mumbai, Maharashtra 400706 in the course of its business. The Company owns the domain name AamBoss.com. We know you want your items fast, and we will process your order quickly and deliver it safely.
We ship products almost anywhere in India other than a few locations which our logistic partners do not serve. When you place an order, we will estimate delivery dates based upon the availability of your item(s) and your shipment’s destinatio
At what rate am I charged for shipping and packing?
How and when is my order is dispatched?
We process and pack orders received before 11 AM on the same day, if products are available.
For fresh mangoes, we serve only selected pin codes. Since we procure directly from farmers, harvest dates and other factors affect delivery. We do not ship until we ensure good quality.
Dispatch of fresh produce depends on harvest and packaging, so urgent delivery is not possible.
We dispatch all completed orders on the next business day through our courier partners.
In how many days do I get my order delivered?
We usually deliver your shipment within 3-22 business days after you place the order, depending on your location and our delivery partners. We send liquid orders by surface shipping, which takes longer. Deliveries to remote locations served only by Indian Post may also take more time.
We have partnered with multiple courier providers for shipment of orders and based on your location, we may ship your order through any one of them. Even though we try our best to ensure on-time delivery, there are certain conditions under which the delivery may get delayed:
- Incorrect shipping address
- Incorrect PIN code
- Nobody available at the shipping address
- Extreme weather conditions
- Other Force Majeure
- A default of the Shipping Partner
If there is any further delay in shipping the products, One of our customer support staff will call you regarding the same.
If you choose to wait, we will ship your product. Otherwise, we will issue a refund in 1 to 2 business days after receiving the returned package.
kindly read the refund policy for more clarity Should you have any clarifications regarding this Refund Policy, please do not hesitate to contact us at wecare@aamboss.com
Can I get order delivered urgently?
We do try our best to expedite the order processing on customer request, however delays due to above listed challenges or delays by the courier companies, post dispatch are beyond our control. In such delays, we do not provide any refund due for delays
Do I get Notifications for the status of my order?
We email you a confirmation when you place, ship, and receive your order.
In case you want to check the shipment status in between you can track your order details in your account.
Our Courier partner then delivers the product to you at the address provided by you.
You may collect it after signing the acknowledgment with Contact No. It is mandatory to give Telephone # or Mobile # of the person who receives the package.
If you are unavailable at the shipping and delivery address, private couriers may reattempt delivery. However, in remote areas or for India Post shipments, you must collect the package yourself. Reattempt will not be made.
Can anyone staying on the delivery address collect the delivery?
Yes, however, if demanded by the delivery partner, the receiver should possess any one of the following documents as ID proof to take delivery of the product:
- PAN Card
- Driving License
- Passport
- Voter ID Card
- Aadhar Card
How can I track my order?
When we dispatch a shipment, the shipping partner gives us a tracking ID, which we share with you.
If the shipping partner offers online tracking, you can check it using the provided URL or call them with the tracking ID.
Can I redirect my Shipment?
No. Shipment once dispatched, the address cannot be changed or shipment cannot be redirected.
Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: wecare@aamboss.com
In the event of loss of access to the website, you may contact the Company by sending an e-mail to: wecare@aamboss.com
In the event you wish to report a breach of the Privacy Policy, you may contact the designated Grievance Head of the Company at: AamBoss®,
(A unit of M/s. PatFeast India LLP)
Unit Address: 11, RamAshray, Plot 21, Sector 19, Nerul, Navi Mumbai, Maharashtra 400706
Email ID: wecare@aamboss.com
© 2025 Copyright PatFeast India LLP. 2025. All rights reserved. We reserve all rights. You cannot reproduce, adapt, or translate without permission, except as allowed by international copyright laws. All the text, graphics, design, content, and other works are the copyrighted works of PatFeast India LLP
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at MUMBAI.